Dispute #DSP-104: Corporate Brand Identity & Visual Design Guidelines System
Job ID: JOB-8821 • Reason: Non-Delivery
Case Statements & Testimony
Formal Submissions
"We hired the talent for complete brand identity guidelines with a 14-day SLA. Deliverables were 2 weeks late, key Pantone CMYK codes deviated from our brief, and the talent refused to adjust without extra fees."
"All initial deliverables met the agreed RFP scope sheet. Two weeks into the gig, TechCorp changed their packaging dimensions and demanded 6 completely new SKU variants without change-order approval."
Uploaded Evidence Gallery (3)
Seller: ImranLogo_Draft_v1.png
Contract_Scope_Sheet.pdf
Buyer: TechCorpPantone_Color_Discrepancy.png
Direct Chat Audit Log (5)
Complete chronological direct messaging history between TechCorp Global (Buyer) and Imran Sidat (Seller) archived during contract lifecycle.
Hi Imran, contract is funded into escrow. Excited to start the rebrand!
Received and confirmed! I will prepare the 3 core concept directions by Sep 14.
We need the final logo today. Also our VP wants 6 product variant adaptations included.
The 6 packaging variations are outside our original scope agreement. That requires an addendum.
We consider this a breach of complete delivery. Escalating to arbitration.